Senior Talent Acquisition Partner (1 year fixed-term contract)

AirHelp is the world’s leading advocate for air passenger rights, helping millions of travelers every year get the compensation and protection they deserve. With our travel insurance products scaling globally and new B2B partnerships across the globe, we’re building the teams that will shape the future of travel protection.

We’re looking for a Senior Talent Acquisition Partner who will own strategic hiring across key global functions - from Product & Engineering to Commercial, Data, and Strategic Partnerships. This is a high-impact role, driving hiring outcomes that directly power AirHelp’s growth.

What you'll drive:

• End-to-end ownership of recruitment processes in Polish, Spanish, and German markets for critical hires across Product, Tech, Data, and Commercial functions - from briefing to signed offer.

• Performance recruiting: Partner with business leaders to define success outcomes, build structured processes, and attract top performers from the best companies.

• Market intelligence & talent strategy: Shape hiring plans with data, map strategic talent pools, and advise leaders on how to win in competitive markets.

• Candidate experience that scales: Design clear, fair, and human processes that reflect AirHelp’s values.

• Continuous improvement: Optimize sourcing, interview structures, tooling, and analytics to make hiring faster and smarter.

• Strategic projects: Contribute to initiatives such as employer branding campaigns, AI-powered hiring tools, diversity programs, and leadership hiring strategies.

What you’ll achieve in your first 12 months:

Your 1st month

• Understand AirHelp’s mission, products, organizational structure, and hiring priorities for the year.

• Build strong relationships with hiring managers, People team peers, and key business stakeholders.

• Deep dive into Talent Acquisition processes, data dashboards, ATS setup, sourcing channels, and employer branding assets.

Months 1-6

• Take over 4-6 active requisitions end-to-end, ensuring structured intake, strong candidate experience, and fast turnaround.

• Identify one area in the hiring process that can be improved and pilot a fix (e.g., better job ad structure, faster feedback loops, sourcing strategy refresh).

• Run structured hiring manager enablement sessions (e.g., interview training, calibration, market mapping).

Months 6-12

• Identify bottlenecks in the funnel (e.g., sourcing mix, assessment steps) and implement improvements to reduce time-to-hire and boost quality of hire.

• Contribute to TA playbooks, interview scorecards, and structured hiring guides.

• Launch targeted sourcing projects (e.g., for niche roles, specific markets, or underrepresented talent groups).

• Partner with the Marketing team to create high-impact content or events that drive pipeline growth.

• Build strategic talent pools and recruitment marketing for future growth roles.

What sets you apart:

• You have a successful track record in global headhunting, building relationships with exceptional candidates, and influencing senior stakeholders.

• You’ve at least 5 years of experience in successfully hiring top talent in fast-paced international environments.

• Apply AI tools to draft outreach, job descriptions, and interview questions that attract top-tier candidates faster and more effectively.

• You own the outcome - you understand business goals, shape hiring plans accordingly, and deliver.

• You thrive on data-driven decision-making, experimentation, and challenging the status quo.

• You communicate clearly, work autonomously, and love building high-performing processes.

Why AirHelp?

• Global impact: Your hires shape products and partnerships used by millions of travelers.

• Real ownership: You’ll operate with autonomy, not bureaucracy.

• International team: Collaborate across Europe, with hybrid flexibility.

• Culture of Autonomy: No micromanagement, no politics. Just ambitious builders shaping the future of travel protection.

• Live well: Enjoy comprehensive life and health insurance, private healthcare, wellbeing support via Mindgram, and flexible access to fitness with a gym card.

• Stay Connected: From an annual travel allowance to team days and company-wide events, we make sure you feel connected across borders.

• Tech You Need: You’ll get a MacBook and access to top-tier tools from day one, ensuring you can deliver at your best.

• Extra Perk: Get unlimited, free access to AirHelp’s services - because we stand by what we build.

About AirHelp

At AirHelp, we're on a mission to make the world of travel better. Since our foundation in 2013, we've assisted over 3 million passengers in receiving their rightful compensation, and we've protected over 12 million travelers through our membership program, AirHelp+. With a global team of over 400 AirHelpers speaking 19 languages, we aim to provide a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating fair air passenger rights through APRA. 

And there’s more! AirHelp isn’t just a great company, but a truly lovable place to work. That's why we're so proud to have been named a Most Loved Workplace, also for LGBTQ+, women and young professionals. 

We’re committed to equal opportunities and diversity. Our offices are fully accessible, and we customize interviews to accommodate special needs, including those of neurodiverse candidates. Refugees and displaced individuals are encouraged to apply. We look forward to hearing from you!