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🤓 HR Operations Associate

Undisclosed salary

🌍 GE Global Operations | Inflacka 4C, Warszawa

🖥 https://gereportscee.com/

#HRassociate, #HumanResources

Role Summary:
To provide professional & proactive HR & benefits support to the GE businesses as part of the Employee Services HR team in Poland.

Essential Responsibilities:
HR/Employee Partnership (10%)
• Proactively telephone customers to ensure timely resolution of transactions
• Actively seek customer feedback & use it to improve our service offering
• Deliver on commitments, manage expectations & keep customers informed on progress – taking clear accountability and ownership throughout the process
HR Administration (90%)
• Consistently follow defined HR processes, challenging steps that may not make sense / add value
• Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with defined HR processes, relevant legal and GE policy requirements
• Manage HR document circulation in an appropriate and controlled manner
• Maintain (verify, enter data to T&A system, return to employee if correction needed, archive) employee time & attendance documentation (sick leaves, special leaves, overtime, childcare leave etc) in accordance with local labor legislation & Data Privacy regulations
• maintain internal time & attendance system – data entry & update, customer query support, advisor for the users
• processing of e-forms including verification, data entry and passing information to appropriate teams
• Other regular or ad-hoc HR Administrative tasks including data entry, reporting, support cafeteria/new starter administration and managing office supply, etc.
• Create and maintain Personnel Files & T&A documentation in accordance with local labor legislation & Data Privacy regulations and internal standards
• Personal file documents maintenance (tracking, sending, marking)
• Providing day-to-day HR support to GE Employees
• Deal with all customer (Employee, Line Manager, HR) enquiries in a professional, courteous & timely manner incl. all central communication channels (email, phone, mail, personal enquiries)
• Ensures 100% of such enquiries are followed-up and logged in ticketing system
• Able to train and support EEs/LMs/HRMs on e-HR tools use
• Creation/maintenance of internal documentation on HR processes
• Support other team members in their activities around HR Operations, Company Car Administration, HR projects

Qualifications/Requirements:
Essential
• University or college graduate
• Ability to prioritise multiple tasks & work to deadlines
• Comfortable delivering against quantitative and qualitative performance metrics
• Excellent attention to detail
• Proven ability to work professionally & proactively with a remote client base
• Fluency in local language (Polish) and English, with polite, professional communication skills
• Ability to anticipate and resolve challenges
• Strong IT skills including Excel, Word; fluent computer usage
• Confidentiality & controllership mindset
• Supportive and enthusiastic team player

Desired Characteristics:
• Experience with using Workday; OracleHR; RB Payroll; Replicon;
• Experience with administration of Employee Pension Programs (PPE / PPK)
• Experience with administration of T&A in any system