🤓 REMOTE Customer Service with Polish
🌍 WiPjobs Recruitment | Centrum, Wrocław🖥 https://wipjobs.com/
#PracaZdalna, #Wroclaw, #ObsługaKlienta
Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner HBO GO, the online streaming service of the digital media giant HBO.
Join the fascinating and ever-changing digital media world!
What you will do in this role:
- Answer phone calls, e-mails, and messages on social media from customers
- Help customers with issues related to the service
- Inform customers of promo events
- Work shifts: morning 10:00-18:45, afternoon 14:15-23:00, weekends and bank holidays 12:00-18:00
- Phone calls are inbound, no cold-calling
- Suitable for people without experience
- Native in Polish
- Good computer skills and good knowledge of MS Office
- Ability to quickly identify customers problems and needs
- Ability to set priorities and manage daily responsibilities effectively
- A client-oriented approach, patience, and strong communication skills
- Team players with the ability to also work independently
- Communicative level of English in both oral and written form
- Starting date from the middle of January.
- Free HBO subscription for employees
- Multisport card.
- Daily use of foreign languages, especially English.
- A team that is fair and human at all times, including corporate governance.
- Opportunity to develop a career within a multinational environment.