HR Business Partner

HR Business Partner at Capita:

This is an exciting opportunity to facilitate the planning process for performance improvement and the development of human resources (HR) strategies here in Capita, Poland. We partner with multiple global clients across such verticals as Telecoms, Banking, Retail & Finance, and we are proud to work with all of them to deliver outstanding levels of service to their existing customers.

This is an ideal role for anyone who is looking to continue their career in HR and is passionate about creating a friendly work environment in which everyone can feel themselves and deliver excellent results.

What you’ll be doing:

• Providing tactical human resources support to Line Managers on various human resources areas, including staffing, compensation, attrition, succession, and employee relations

• Providing day-to-day performance management guidance to line managers (e.g., coaching, counselling, career development, disciplinary actions) and share the HR knowledge by conducting regular trainings for management and employees

• Working closely with management and employees to improve work relationships, build morale, and increase productivity and retention • Consulting with management on strategic planning and on the development of HR strategies that support business units’ needs reflected in the results of employee engagement surveys

• Driving HR initiatives around employee life cycle (e.g., Annual Salary Review, Exit Interviews, Onboarding Check-ins)

• Assisting in identifying and analysing HR needs and suggesting solutions for designated business units

• Managing and resolving complex employee relations issues, conducting effective, thorough, and objective investigations

• Maintaining in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partnering with legal experts as needed/required

• Preparing reports and analysing trends and metrics in partnership with the Group HR to develop solutions, action plans and policies

• Supporting with DEI and wellbeing initiatives, promoting Employee Assistance Programme

• Collaborating with global HR functions on global HR projects as and when necessary

• Providing guidance on HR policies and supporting on HR systems (e.g. Workday)

• Preparing internal and external communication related to HR topics

• Supporting HR Manager and performing other related duties as assigned

Skills you need to succeed:

• Have min. 2 years HRBP experience in an international company

• Experience with resolving complex employee relations issues

• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and stakeholders’ relations, DEI, performance management, and employment laws

• Experience in working with the Workday system will be an advantage

• Fluency in English

• Good time management skills with a proven ability to meet deadlines

• Strong analytical and problem-solving skills

• Proficient with Microsoft Office Suite or related software

• Strong interpersonal and communication skills

• Ability to remain flexible, keep a positive attitude and open mind

• Proactive and creative personality

What’s in it for you:

• Employee Assistance Program for employees and their families (psychological support)

• An extra day off for voluntary activities close to your heart

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

• Opportunity to become one of the Internal Trainers

• A multinational environment with strong ties to UK business culture

• LuxMed medical healthcare and Generali group insurance

• Multisport Plus / Classic or MultiKafeteria benefit systems

• A positive atmosphere with excellent work-life balance (a 30-minute lunch break included in the 8-hour working day)

You’ll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.